What is Salesforce Outsourcing?
For immediate access to a wide range of Salesforce resources without the challenges of internal hiring, outsourcing is the perfect solution.
Tap into our team of experienced Salesforce professionals with a proven track record of 10+ years in delivering outstanding results, we are well-prepared to fulfill your Salesforce requirements.
Resources On Contract
Elevate Your Salesforce Experience: Get Resource with Expertise!
Who Needs Salesforce Outsourcing?
Salesforce customers who require additional support for their in-house teams on a temporary basis.
Systems integrators (SIs) seek to fulfill the resource, project delivery, and support requirements of their clients.
Independent software vendors (ISVs) aiming to expedite their product development and implementation processes, as well as expand their support capabilities.
Why Consultancy? Because
Access to
Expertise
Instead of building a large in-house team to cover all aspects of Salesforce and third-party solutions, you can tap into our pool of experts with extensive knowledge across the entire platform whenever necessary.
Enhanced Return on Investment (ROI)
Outsourcing can improve the ROI of your Salesforce platform by reducing development and administrative costs while leveraging the collective expertise of our team.
Immediate and Flexible Resources
Recruiting and hiring can be time-consuming and uncertain. By outsourcing your Salesforce administration or development, you can easily adjust your resources based on your current needs without being tied down by long-term commitments.
Increased Agility
In a fast-paced market, the ability to respond quickly to disruptions is crucial. Utilizing our administrators and developers allows you to react promptly to any requirement.
Round-the-Clock Support
We will work according according to your time and your convenience. Our team works round the clock at your pace ensuring assistance whenever you're working. So that you get what you want
Expanded
Bandwidth
By entrusting your Salesforce administration and/or development needs to us, your company can concentrate on its core competencies while we manage the Salesforce aspects efficiently.
The Salesforce Solutions We Offer
Sales Cloud
Originating as the first Cloud-based CRM solution by Salesforce, Sales Cloud is dedicated to empowering sales teams to boost deal closures through streamlined sales processes.
Service Cloud
Tailored as a cloud-based CRM solution for customer support, Service Cloud prioritizes swift issue resolution, ensuring service teams can delight customers with efficient support.
Marketing Cloud
Catering to B2C marketing needs, Marketing Cloud is a comprehensive digital marketing platform offering tools for email marketing, social media engagement, mobile marketing, and online advertising campaigns.
Experience Cloud
Leveraging data from Customer 360, Experience Cloud offers a digital experience platform, facilitating customer, partner, and employee interactions through sites, portals, and mobile applications.
Tableau
Helping organizations manage and analyze data effectively, Tableau empowers users to unlock hidden value pools and gain deeper insights into their data.
Revenue Cloud
Addressing complex pricing challenges, Revenue Cloud is a CPQ platform simplifying the creation of estimates, proposals, quotes, and orders for faster sales cycles.
Salesforce Einstein
Harnessing AI technology, Salesforce Einstein combines AI capabilities with Customer 360 data to highlight relevant insights, driving productivity and results.
Nonprofit Cloud
Specifically designed for the nonprofit sector, Nonprofit Cloud offers out-of-the-box fundraising, marketing, program management, and grantmaking tools, customizable to specific organizational needs.
Commerce Cloud
Available in both B2B and B2C versions, Commerce Cloud integrates with Customer 360 data to provide personalized shopping experiences through its eCommerce platform.
Customer 360 Platform
Serving as a cloud-based platform to unify data and processes, Customer 360 Platform enables businesses to build and customize applications for seamless customer engagement and insights.
Field Service Cloud
Optimizing workforce management and field operations, Field Service Cloud automates field operations and enhances customer service for efficient field service delivery.
Health Cloud
Tailored for healthcare providers, Health Cloud offers a comprehensive platform to manage patient data, streamline workflows, and enhance care coordination.
Net Zero
Fostering sustainability efforts, Net Zero Cloud manages and analyzes environmental data, enabling organizations to adopt eco-friendly practices.
Types of Experts We Provide
Salesforce Developers
Our certified Salesforce Developers offer additional expert resources for tasks requiring more than just basic flow setups. They excel in:
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LWC, Apex, integration, triggers, and process builder automations
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Custom development across core Salesforce clouds
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Lightning migrations
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Front-end development and UI/UX enhancements
Salesforce Administrators
Our experienced Salesforce Administrators are on hand to assist with managing and delivering end-user service, specializing in:
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Routine platform administration tasks
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Salesforce configuration
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Creating reports and dashboards
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Setting org-wide defaults, managing sharing rules, and permissions
Consultants/Solution Architects
Certified Salesforce Solution Architects provide invaluable advice and create robust system designs by:
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Crafting technical and functional solution designs
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Harmonizing data and processes
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Developing roadmaps in alignment with business goals
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Collaborating closely with stakeholders to ensure the right approach across all clouds
Technical Architects
Our team of Technical Architects possesses extensive experience in designing and implementing solutions to address complex challenges using industry best practices. They offer:
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Advanced technical expertise to design and architect enterprise-wide solutions
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Proficiency across multiple clouds, integrations, and industries
Cloud Experts
Our team of specialists provides comprehensive Salesforce consultancy services across all cloud platforms, including expertise in:
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Marketing Cloud
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Integration solutions (Jitterbit, Boomi, Mulesoft, etc.)
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CPQ & Field Service Lightning
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Heroku
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Tableau & Einstein analytics
Industry Experts
Benefit from implementing industry-specific solutions or rely on our expertise to create tailored solutions in various verticals, including:
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Hi-tech
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Manufacturing
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Retail
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Nonprofit
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Travel & hospitality
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And more
Why choose Cloud Ingenious
Our team is constantly striving to excel in our respective field by delivering top-notch service to our customers.
10+ Years in the ecosystem
Now you don’t need to burn your pocket for your business growth. We combine local and remote certified experts to deliver tailored engagement for your business needs.
Budget - Friendly
In the last 10+ years over 100 clients have provided them with exceptional service by implementing 300+ salesforce projects.
300+ implementation Done
We Follow-the-sun (round the clock) support provides constant support regardless where you are located globally.
24/7 Support
We provide you with top-notch expertise with our outsourcing solutions, tailored to fit your budget and timeline. Services that you can use right away without the hassle
Resource On Contract
Elevate your business with our comprehensive integration service. We seamlessly integrated 80+ systems/third-party tools to optimize operation and provide you a streamline solution to your business.
80+ Systems Integrated
We have a talent pool of Salesforce Certified Administrators, Service & Sales Consultants and Developers to meet your business needs.
Certified Salesforce Consultants
Regardless of your location or time zone, we will be available at your service according to your working hour, so that your work goes smoothly.
Available In Your Timezone
Our team has expertise in industries and cloud technology, combined with top-tier ISV app partnerships, ensures the delivery of tailored solutions.
Multi-Cloud Salesforce Expertise
What our Customer has to say About us
"Having collaborated with numerous offshore companies, I've often faced challenges in communication and aligning schedules with the US timezone. For years, I found myself waking up early to connect with offshore teams. However, since partnering with Cloud Ingenious, communication has been seamless, overcoming cultural differences effortlessly. Their availability during my timezone has been a game-changer, making collaboration smoother than ever. Moreover, their custom project implementation in Salesforce has been nothing short of fantastic. I highly recommend Cloud Ingenious for their exceptional services and commitment to client satisfaction."
David Marshel
CEO & Founder
How we Engage
You will get your own Cloud Ingenious Delivery Manager who works alongside you to understand your project needs, ways of working, client expectations and project deliverables to identify and support resource on-boarding.
Tell us what you need and when you need it. This can be either an individual resource or a dedicated team meeting your full project requirements.
Our Software Services
Custom Development
Acquire a tailor-made, Salesforce-native application designed to fulfill your requirements, whether it involves new workflows, integrations with third-party solutions, or automated business processes.
Administration
We handle various administrative, support, and reporting tasks, ensuring swift and efficient implementation of changes to keep your solution running smoothly.
Implementation
Have a new Salesforce or third-party solution seamlessly integrated into your Salesforce platform to surpass your business objectives.
Data Management & Migration
Experience a seamless data migration process, whether it involves migrating data to a Salesforce Cloud or between different orgs and third-party systems, without any loss or duplication of data.
AppExchange® App Development
Transform your app ideas into reality with our product development team, which designs and develops apps with a focus on quality, assists with security reviews, facilitates publishing, and aids in marketing.
Managed Services
Access a dedicated individual or team to provide ongoing support and daily management, proactively adapting your solution to incorporate new features.
Salesforce Customization
If your Salesforce platform or app falls short of meeting your exact needs, our team of expert developers can customize your solution to ensure it aligns perfectly with your requirements.
Salesforce Integration
Achieve a unified source of truth to drive digital transformation through seamless integration of all your disparate systems, utilizing the best solutions from the ecosystem.